What Is Customer Service? Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business. Even today, when much of customer care is handled by automated
What Is a Customs Barrier? A customs barrier is any implementation of fees, rules, or regulations designed with the intention to limit international trade. Key Takeaways A customs barrier is any implementation of fees, rules, or regulations designed with the intention to limit international trade.Restrictions can come in the form of tariffs, levies, duties, trade
What Is a Cut-Off Score? A cut-off score is the lowest possible credit score one can have and still qualify for a loan. Cut-off scores vary widely depending on the type of loan requested and the lender. The cut-off score for credit cards and other high-interest loans will tend to be lower when compared to lower-interest
What Is a Cut-Through Clause? A cut-through clause is a reinsurance contract provision that allows a party, other than the ceding company and reinsurance company, to have rights under the agreement. Cut-through clauses are often triggered by specific events, such as when a ceding company becomes insolvent. Key Takeaways A cut-through clause is a reinsurance contract provision that
What Is Cash Value Added (CVA)? Cash value added (CVA) is a measure of a company’s ability to generate cash flow above and beyond the required return to its investors. Generally speaking, a high CVA indicates a company’s ability to produce liquid profits from one financial period to another. Cash value added is a somewhat
What Is a Contingent Value Right (CVR)? The term contingent value right (CVR) refers to a right often granted to shareholders of a company facing restructuring or a buyout. These rights ensure that the shareholders get certain benefits if a specific event occurs, usually within a specified time frame. These rights are similar to options because they frequently
What Is Cyber and Privacy Insurance? A cyber and privacy insurance coverage policy can provide companies with protection from losses resulting from a data breach or the loss of electronically-stored confidential information. Cyber and privacy insurance policies are designed to protect a company from the costs related to activities of hackers and other individuals or groups who
What Is Cyber Monday? Cyber Monday is an e-commerce term referring to the Monday following the U.S. Thanksgiving weekend. As brick-and-mortar stores do with Black Friday, online retailers usually offer special promotions, discounts, and sales on this day. Meanwhile, traditional retailers offer exclusive, website-only deals. The result suggests to some that Black Friday and Cyber
What Is Cybersecurity? Cybersecurity refers to measures taken to protect Internet-connected devices, networks, and data from unauthorized access and criminal use. Additionally, cybersecurity ensures the confidentiality, integrity, and availability of data over its entire life cycle. Cybersecurity applies to both software and hardware, as well as information on the Internet. It can protect everything from
What Is Cycle Billing? Cycle billing is the practice of invoicing different customers based on a schedule rather than billing all accounts at once on a single date. Statements are prepared and sent out at varying intervals, spreading out the company’s workload and making it easier for it to keep track of who has been billed.
